Bria is available across a variety of devices, including phones and desktop PCs, and easily works with your VoIP service or call server. Talk with high-quality voice calls. Make calls between Bria team members instantly., or set up your call server or VoIP service to call mobile and landlines. Then, hit the button add and the status should be verified. Click on done and the program will restart with the authorised license. Once Bria 5 restarted, you should configure the SIP details to connect your softphone to the PBX. For this configuration, select softphone on the top-left corner of the Bria 5 and click on account settings.
There are a number of licensing issues that are caused by misapplication of a single license key. If a license has been applied incorrectly, the undo license claim tool can be used to remove the license so it can be re-added correctly.
This article will explain how to remove licenses from organizations, using the undo license claim tool.
Use Cases
There are two common situations where a license application can cause problems on an organization:
- License was applied to the wrong organization.
A license may have accidentally been applied to the incorrect organization. The undo license claim tool will release the license so it can be applied to the correct organization. - License was incorrectly applied as a renewal or add devices.
When a license key is applied to an organization, there are two options for the license type: Renewal or add devices. Applying a license as the incorrect type will have an undesired effect on the organization's licensing, and will likely take the organization out of compliance. The undo license claim tool can be used to remove the license, so it can be reapplied correctly.
For more information on different ways to apply licenses, please refer to our documentation regarding Licensing Guidelines and Limitations.
Using the Undo License Tool
The undo license claim button will only be available within 7 days of the license application. For issues with older licenses, please follow these steps:
Bria Remove License Keys
- Make sure you are a full organization administrator on both organizations. If not, this process will need to be followed by another admin.
- Contact Meraki Support via phone or email licensing@meraki.com with the following information:
- Your support passcodes for both the source and destination organizations.
- The URL for both organizations License Info pages.
- The license key to be transferred and the device models and the number of devices that need to be moved to the new organization.
The following steps explain how to undo a license application:
Bria Remove License Key
- In Dashboard, navigate to Organization > Configure > License info.
- Click the undo button next to the license in question:
- Review the confirmation window that pops up. If you are sure this is the correct license to remove, click Yes:
Bria Remove License Key Online
Upon confirming the change and closing the pop-up, the organization will be reverted to the previous licensing state. The original license will be invalidated, so a replacement key will be generated. The new license key can then be re-applied or added to another organization for the remaining license term. The new license key can also be found under Organization > Change log.