If the iOS device cannot connect with your computer, it might be:
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- iTunes won't detect and recognize my iPhone/iPad/iPod.
- My computer won't recognize my iPhone/iPad/iPod.
- PanFone failed to detect my iPhone/iPad/iPod.
I see Driver Failed to Connect, Device Not Protected and I am on Big Sur OS. I see Driver Failed to Connect, Device Not Protected and I am on Big Sur OS. Log in or sign up to leave a comment Log In Sign Up. Looks like Cylance have given up on Mac for the while, unlucky. Contact Us Connect with a local Lanier dealer. How-to videos Learn about common tasks, topics and features in these video tutorials. Production print support Get downloads for our wide format and production printing equipment.
All the detection issues above may due to the Apple Mobile Device USB Driver has not installed successfully on your computer. To solve this problem, please follow these steps to install Apple Mobile Device USB Driver manually on your computer.
Step 1: Connect your device with your computer.
Step 2: Open your computer management window.
Right-click on My Computer/This PC icon on the desktop and choose Manage to open the Computer Management window, which is shown as picture below:
Step 3: Find Apple Mobile Device USB Driver.
After the Computer Management window is open, on the left panel of the Computer Management window, choose Device Manager. Then expand Universal Serial Bus controller
or 
Universal Serial Bus devices (for Win10) on the right panel. Locate the 
Apple Mobile Device USB Driver. If you can not find Apple Mobile Device USB Driver, please go to Step 4 Reinstall Apple Mobile Device USB Driver.- If you can find Apple Mobile Device USB Driver and there is no symbol over it, it means this device installed successfully.
- If you find this entry, there is other symbol next to it, which means that the driver is disabled. Right-click it and choose Enable from the pop-up menu to enable this device.
- If you find this entry but the entry listed with symbol '!' or '?' over it, please go to Step 4 to re-install the Apple Mobile Device Driver.
Step 4: To install or re-install Apple Mobile Device USB Driver
Under the Other devices, double click Universal Serial Bus(USB) controllers.
On the pop-up window, simply choose the second one -- Browse my computer for driver software.
The path should be: 'C:Program FilesCommon FilesAppleMobile Device SupportDrivers' (If you had changed your iTunes installing path, please follow your own path.) For 64 bit users, please kindly note that it should be in 'Program Files' folder, not the 'Program Files(x86)'.
Step 5: Reconnect your device.
After install/re-install the driver, unplug your iOS device and then reconnect it using USB cable. Now, your iOS device detection problem would be fixed.
Note: The Apple Mobile Device USB Driver has not been updated
If you have installed the Apple Mobile Device USB Driver and enabled the services, but still get 'Device not detected' error, this problem may be caused by Apple Mobile Device USB Driver has not been updated.
To fix it, right-click on on My Computer/This PC icon on the desktop and choose Manage to open the Computer Management window. On the left panel, choose Device Manager. Then expand Universal Serial Bus controller; locate the Apple Mobile Device USB Driver. Right click Apple Mobile Device USB Driver and click 'Update driver'.
Then your problem will be solved.The above is the solution for How to Install Apple Mobile Device USB Driver. Hope it will help you to connect your iOS device with your computer successfully.
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The printer and computer are on different networks
Before you begin troubleshooting, make sure:
The printer, the computer, and the access point (wireless router) are turned on.
All switches, hubs, and other connecting devices are turned on.
The printer driver is installed on the computer from which you are performing a task.
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Try one or more of the following:
Check if the computer is using an Ethernet connection
If your computer is connected to an Ethernet network, then:
Check if the Ethernet cable and connectors are not damaged.
Check the connectors at both ends for any obvious damage. If possible, use a new cable.
Firmly plug the Ethernet cable into the computer and into the network hub or wall connection.
If your network can connect to the Internet, then verify your network access by visiting Web sites.
Try accessing shared files or resources from computers that can connect to the printer.
For more information, contact your system support person.
Connect your computer and printer to the same network
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The printer may not be on the same network as the computer.
If both the printer and computer are connected wirelessly, then the SSID (network name) of the printer must match the SSID of the computer.
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Obtain the SSID or the name of the wireless network that the computer is connected to:
Open a Web browser, and then type the IP address of your access point in the address field.
If you do not know the IP address of the access point, then do the following:
For Windows users:
Click , or click Start and then click Run.
In the Start Search or Run dialog, type cmd.
Press Enter or click OK.
Type ipconfig, and then press Enter.
The Default Gateway entry is typically the IP address of the access point, but make sure that it belongs to the Wireless Network Connection section of the ipconfig information.
The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
If the IP address appears as 0.0.0.0, then contact your system support person.
For Macintosh users:
This is applicable only in Mac OS X version 10.5 or later. From the Apple menu, navigate to:
System Preferences > Network
Click Wi-Fi or AirPort.
Click Advanced > TCP/IP.
Look for Router.
The router entry is typically the IP address of the access point.
Type the user name and password for the access point when prompted, and then click OK.
In the “Wireless settings” section, look for the SSID.
Write down the SSID.
Make sure you copy it exactly, including any capital letters.
Obtain the SSID of the network that the printer is connected to:
From the printer, print a network setup page.
For more information, see the User's Guide.
In the Wireless section, look for SSID.
Compare the SSID of the computer and the SSID of the printer.
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
If the SSIDs are not the same, then try either of the following:
Connect your printer to the wireless network where your computer is connected
Do either of the following:
Make sure to use the SSID of the wireless network where your computer is connected. Depending on your operating system, run the Wireless Setup Utility or Wireless Setup Assistant. For more information, see Using the Wireless Setup Utility (Windows only) or Using the Wireless Setup Assistant (Macintosh only).
This is applicable only in select printer models. From the printer control panel, configure the printer for wireless connection. For more information, see the User’s Guide.
Connect your computer to the wireless network where your printer is connected
In Windows Vista or later
Click > Control Panel > Network and Internet > Network and Sharing Center.
Click Connect to a network, and then select an SSID.
If you are using Windows 7 or later, then you can save your connection by selecting the Connect automatically check box.
Select the SSID of the wireless network where your printer is connected. Type the WEP key or WPA/WPA2 preshared key/passphrase of the access point in the “Security key or passphrase” or “Security key” text box.
Click Connect or OK.
If necessary, click Close.
Notes:
- You can choose to save your connection and then set your computer to connect automatically to the network.
- The computer can connect automatically only if the connection has been saved.
In Windows XP
Click Start > Control Panel > Network and Internet Connections > Network Connections.
Right-click the icon for wireless network connection.
Click Enable, if it appears in the pop-up menu.
If Disable appears, then your wireless connection is already enabled. Right-click the icon for wireless network connection.
Click View Available Wireless Networks.
Select the SSID of the wireless network where your printer is connected, and then click Connect.
Type the WEP key or WPA/WPA2 preshared key/passphrase of the access point in the “Network key” and “Confirm network key” text boxes.
Click Connect.
In Mac OS X version 10.5 or later
From the Apple menu, navigate to:
System Preferences > Network
Click Wi-Fi or AirPort.
From the Network Name menu, select the SSID of the wireless network where your printer is connected.
Type the WEP key or WPA/WPA2 preshared key/passphrase of the access point in the Password text box, and then click Join.
If your access point uses no security, then after selecting the SSID the computer will join the selected wireless network. For more information on access point security, see the documentation that came with your access point.